Contact

Adriatic Yacht Charter d.o.o.

Braće Leonardelli 33
HR-52100 Pula

EU VAT HR85919262464
HR-AB-52-130009217

Erste&Steiermarkische Bank d.d.
IBAN: HR5824020061100476982
SWIFT CODE: ESBCHR22

Head office & booking

Neven MARAS +385-98-366-721
Bosko ČELIĆ Cell: +385-98-273-880
Maja SKROBO Cell: +385-95-906-2866

e-mail: ayc@ayc.hr

Motorboats and RIBs booking

Ivan +385-99-229-4540

Base Medulin

Carlo ROSANDA - MEDULIN base manager - Marina Puntica, Medulin
Cell: +385-99-555-3131

Base Pula

Ugo MILOŠ - PULA base manager - Marina Veruda, Pula
Cell: +385-99-331-6344

Base Dubrovnik

Andrej ČOLOVIĆ - DUBROVNIK base manager - ACI marina Dubrovnik
Cell: +385-98-335-554

Declaration on Privacy and Personal Data Protection

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (hereinafter: the General Regulation on the Protection of data), Adriatic Yacht Charter limited liability company for charter and travel agency (hereinafter AYC) in its work, undertakes to comply with the respect and protection of personal data and privacy of users of these web pages, as long as they are used in the framework conditions usage.

The following Policy will provide you with information about the personal information that is being collected, processed and used.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you navigate throughout our website www.ayc.hr and the choices you have associated with that data.

This policy applies when we act as a data controller with respect to the personal data of our visitors.

●        What data we collect

1. Personal information you voluntarily provide

Personal information is information that specifically identifies an individual, such as your name (company name), email address, telephone number, address, sex, and country.

We only collect personal information when you:

-Contact us directly by email

-Contact us directly by phone call

-Contact us through our email forms on pages

-Fill an inquiry form

-Fill our newsletter subscription form

2. Non-personal information we collect

When you use our website or facebook page, we may use technologies like Google Analytics, Facebook or other third-party tools to collect information about your visit to our website. In an essence, these tools provide us with the information on how you interact with our website, social media or newsletter campaigns.

Google Analytics and Remarketing- Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users use the site. We use this data to determine the number of users visiting our website, to identify how they arrived to our website, and to obtain a better understanding of their behavior on our website, such as most-viewed pages.

You can prohibit Google from collecting and analyzing the cookie generated data about your use of the website by installing the browser plugin provided.

If we use Google AdWords Remarketing service which is provided by Google, Inc. You can prohibit Google from collecting and analyzing the cookie-generated data about your use of the website by installing the browser plugin provided

3.Facebook

With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. This service enables us to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected personal data data remain anonymous. Since the collected data is being saved by Facebook, they are able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.

●        How and why we use your data

1.Business-related data processing

AYC processes your personal data to be able to deliver our services to you, and to run, maintain and develop our businesses. If you contact our sales, we will use the information provided by you in accordance with our terms of use. In order to ensure that our services are in line with your needs, these data will be used to gather information like statistical analysis, customer satisfaction surveys, business improvement, or any other business related action with an end goal of providing you the best possible offer. AYC processes your personal data to perform our contractual obligations towards you, and to comply with legal obligations. Furthermore, we process your personal data to pursue our legitimate interest to maintain and develop our businesses.

2.Direct marketing activities

AYC processes your personal data to inform you about our services and to inform you of changes and top solutions for our services and products. Your data are also used for research and analysis to improve our services and our website experience. We may also use your data entered on our website in certain cases to send information by email newsletter campaigns about other services, provided that you have given us consent to that.

3.Our internal servers

None of your supplied data will be stored on this website, sold, or passed to any of the third party data processors. On the aforementioned contact forms, we will provide you with the possibility to choose to opt in/out to our direct marketing campaigns.

●        Where we store your data

The storage locations are selected in accordance to run with maximum productivity and performance and to create redundancies so the data is protected in the unlikely event of power outage. We diligently carry out business to achieve that the data we gather under this privacy policy is processed conforming to the directives of the policy and the requirements of applicable law wherever the data is located.

1.Cookie policy

We use cookies on our website. These are small text files stored on your computer. We use both permanent cookies and session cookies, so that we can offer you the best service possible. The data saved in the cookies makes the use of our services as comfortable as possible for you, not only for your current use of the respective service, but also beyond it. If you do not want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser.

2.Data Breach

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

3.Your rights

We think it is important that you are able to control your personal information. You have the following rights:

-Right to access information

-Right to rectification

-Right to erasure

-Right to be forgotten

-Right to the restriction of processing

- Right to data portability

-Right to object

-Right against the automated decision

Note:  This privacy policy may be subject to change from time to time, in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.